FAQ's Club stand-up chair
Table of contents
How many years of warranty do I get on the Club stand-up chairs?
You receive, for the Club stand-up and reclining chairs, the legal warranty of 12 months. The warranty refers to provable material or manufacturing defects.
Do you offer an assembly service?
All Saljol stand-up and reclining chairs can be ordered with a comfortable set-up service, for an additional charge.
The local medical supply store usually offers this service automatically.
Do the armchairs have a rechargeable battery in addition to normal mains operation?
If you want to use the armchair without the power cord, you can order a rechargeable battery as an accessory. Then the power cable only needs to be used to charge the battery.
Can I adjust the armchair individually to my height?
With the models Club1 and Club1 you can adjust the seat depth. This seat depth adjustment allows the chair to be adjusted to the length of the thigh. This is a real advantage in this form. Further adjustments can be made by choosing additional cushions, which are available as accessories.
How can the armchair be adjusted?
Depending on the model, the armchairs have different adjustment possibilities. The individual positions can be conveniently adjusted using the remote control.
In the Club3 recliners and stand-up chairs, in addition to the remote control, you have the option of adjusting the position of the armrests on the right and left using buttons
What do I do if the armchair should stop moving?
First of all, it is recommended to check the power plug and all other external plugs. If the plug and all other plugs are securely plugged in, please contact our customer service.
If you have the Club2 model at home, you can reset it at any time by pressing the two top buttons on the remote control. If this does not work either, please contact our customer service.
What do I do if the chair can no longer be adjusted?
The reset function resets all settings to the factory settings. Please read point 8.3 Troubleshooting in the operating instructions or contact your dealer or our customer service directly.
Can I move the armchair to another position?
All Saljol recliners and stand-up chairs have castors. With these castors the position can be changed.
What happens if the armchair, especially on the seat, gets wet/damp?
Basically all Saljol fabrics are very resistant and easy to clean. For cleaning instructions please refer to the operating instructions.
For even more safety against wetness, the purchase of Saljol incontinence pads is recommended. You can order these in the identical fabric of your armchair. Thus they are practically invisible, can absorb up to 300ml of liquid and are washable at 60°C.
Basically the armchair is not suitable for soaking. The electronics must remain dry.
Are the fabrics of Club stand-up chairs very delicate?
No, all fabrics comply with the REACH standard and are very easy to clean with standard upholstery cleaning agents.
If you still want to protect the armrests and foot section, we offer protective covers in the matching fabric of your armchair. These are easy to attach and can be removed for washing in the washing machine. They are washable up to 60°C.
Does the armchair also help me to stand up?
Yes, this is exactly where the reclining and stand-up chairs help you. Regardless of which of our models you choose, all armchairs have the comfortable stand-up function. You will be raised particularly gently in the armchair and can therefore stand up easily. And that even without the feeling of being pushed out of the armchair.
I slide out of the armchair, what can I do about it?
You can use the remote control to adjust the chair settings so that you no longer slip. There are also palm rests integrated in the armrests. Here you can provide even better support in the stand-up position. Only the Club 2 Soft is an exception.
The chair pulls the T-shirt out of my trousers when I move the backrest down, what can I do about it?
The mechanism of the adjustable backrest on the Club1 and Club2 can cause a top to be pulled out. The seat tilt variant of the Club3, on the other hand, prevents this effect. The choice of clothing can increase the effect. The smoother the seat, the less this effect.
The back section compresses me when I move from the sleeping position to a sitting position, what can be done about it?
Try to support the mechanism with the residual body tension available and, if necessary, reposition it slightly and raise the backrest in stages.
Are the Club recliners and stand-up chairs covered by health insurance or subsidized?
The Club reclining and standing chairs from Saljol are not a classic aid or medical product. Therefore, it depends entirely on the individual decision of your health or care insurance company. Ask your local medical supply store about the possibilities. For more detailed information please refer to our article: " How much is an aid worth to you".