Cancellation Policy & Cancellation Form
Consumers are entitled to a right of cancellation in accordance with the following provision, whereby a consumer is an individual who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity:
Right of Withdrawal
You have the right to revoke this contract within 30 days without giving reasons.
The cancellation period is 30 days from the day on which you or a third party named by you who is not the carrier took or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (SALJOL GmbH, Hubertusstraße 8, 82256 Fürstenfeldbruck, Germany, Tel.: +49 (0) 8141 317 74 0, Fax: +49 (0) 8141 317 74 11, E-Mail: firstname.lastname@example.org) of your decision to withdraw from this contract by means of a specific declaration (e.g. a letter, fax or e-mail sent by post). You can use the attached sample withdrawal form, which is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the Exercise of the Right of Withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this Agreement, we shall reimburse you immediately within fourteen days from the date on which we receive notice of your withdrawal from this Agreement, for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refunds, unless explicitly agreed otherwise between you and us, and in no event will you be charged for such refunds. We may refuse to refund until we have received the goods back again or, until you have shown proof that you have returned the goods, whichever being the earliest.
You must return or hand over the goods to us immediately and in all cases at the latest within fourteen days from the day on which you notify us of the withdrawal from this contract. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days.
We shall bear the costs of returning such goods which, due to their condition, can normally be returned to us by post. You shall bear the direct costs of returning such goods which, due to their condition, cannot be returned to us in the normal way by post (forwarding goods), which are estimated at a maximum of approximately 35 Euros for each such product.
You will be liable for any deterioration in the value of the goods only if such deterioration is due to handling the goods in a manner which is not strictly necessary to ensure their condition, quality or function.
Disclaimer or premature expiry of the right of withdrawal
The right of revocation does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.
1) Please avoid damage and soiling of the goods. Please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide sufficient protection against transport damage.
2) Please do not return the goods to us without paid postage.
3) Please note that the aforementioned paragraphs 1-2 are not a pre-condition for the effective execution of the right of withdrawal.
B. Withdrawal form
If you wish to cancel the contract, please fill out this form and send it back.
Fax: +49 (0) 8141 317 74 11
I/We (*) hereby cancel the contract made by me/us (*) for purchasing the following goods (*) /rendering the following services (*)
Purchased on (*) ____________ / received on (*) __________________
Name(s) of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for paper documents)
(*) Delete as appropriate