Payment

1. bank transfer We offer the option of payment on account for orders up to a value of €50. Please note that this payment option is only available for orders in this value range. We will send you the bank details by mail after the purchase.   2. Payment by bank transfer / prepayment We will send you the bank details by mail after the purchase.

3. PayPal PayPal is the online payment service that allows you to pay in online stores securely, easily and quickly - and free of charge.Secure: Your bank or credit card details are only stored at PayPal. Therefore, they are not sent over the Internet again with every online purchase. Simple: You pay with two clicks. Because you access your bank or credit card data deposited with PayPal, instead of entering them again with each purchase.

4. card payment You can conveniently pay with your Visa or MasterCard credit card. The data transfer is done via secure SSL encryption. Your credit card will be charged upon completion of your order. If the order is not completed, the amount will of course be credited back to your credit card. Please note that a return refund may only be visible with the next credit card statement.

Shipping

1. delivery date

The period for delivery begins with payment in advance by bank transfer on the day after issuance of the payment order to the transferring bank or, in the case of other payment methods, on the day after conclusion of the contract and ends with the expiration of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

2. delivery costs in Germany

Weight	Delivery costs incl. VAT	Free of shipping costs
Up to 75 kg	5,95 €	> 50 € value of goods
From 75 kg (e.g. armchair)	155,00 €	> 50 € value of goods

3. delivery area

The delivery of our articles can only take place within Germany.

4. shipping articles

Some articles are shipped as forwarding agency articles due to their size or weight. A delivery date will be coordinated with you by the shipping company.

5. delivery time information

The exact delivery time for your order will be displayed in the shopping cart when ordering online and will be communicated to you personally by our staff when ordering by telephone. If you have given us your e-mail address when placing your order, we will also send you an order confirmation in which you will receive further confirmation of the delivery time. Via your e-mail address we will also give you further helpful information in connection with your order, such as delivery and return confirmations or free payment reminders.

6. shipment division

If the waiting time is too long, we will agree with you whether a shipment split is reasonable. You will not incur any additional shipping costs. If the shipment is split, you will receive the deliverable items and the delayed items will follow in a separate package. We inform you with a delivery confirmation about the sending of your order in several packages.

7. logistics partner

The ordered items will be packed by us as soon as possible and handed over to our logistics partner ready for shipment. Please note that we have no influence on delays caused by our logistics partner.

8. shipment tracking

You can find out the current shipment status of your parcel at any time using your parcel identification number/shipment number if the shipping method does not provide for parcel tracking. You will receive further information on shipment tracking in your delivery confirmation by e-mail or from our telephone customer service.