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Privacy Policy

1) Information on the processing of personal data and contact details of the responsible person

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you on the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 SALJOL GmbH, Hubertusstraße 8, 82256 Fürstenfeldbruck, Germany, Tel.: +49 (0) 8141 317 74 0, Fax: +49 (0) 8141 317 74 11, E-Mail: hallo@saljol.de is responsible for the data processing on this website within the meaning of the Data Protection Basic Regulation (DSGVO). The person responsible for processing personal data is the natural or legal person who alone or together with others decide on the purposes and means of processing personal data.

1.3 The person responsible has appointed a data protection officer who can be reached as follows: "Fabian Haberkorn, Hubertusstrasse 8, 82256 Fürstenfeldbruck, +49 (0) 8141 31 77 40, fabian.haberkorn@saljol.de".

1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the responsible person). You can recognize an encrypted connection by the character sequence "https://" and the lock symbol in your browser line.

2) Data recording when visiting our website

If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and hour at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system use
  • IP address used (if applicable: in anonymous form)

Processing is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are any specific indications of illegal use.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (cookies from third parties) to recognize your browser during your next visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart). If individual cookies used by us also process personal data, processing is carried out in accordance with Art. 6 Para. 1 lit. b DSGVO either to implement the contract or in accordance with Art. 6 Para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page viewed.

We may work with advertising partners to help us make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (cookies from third parties) when you visit our website. If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if cookies are not accepted, the functionality of our website may be restricted.

4) Contact us

Within the scope of contacting us (e.g. via contact form or e-mail), personal details are collected. Which of these details are collected in the case of a contact form can be seen in the respective contact form. These details are stored and used exclusively for the purpose of answering your request or contacting you and for the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your request pursuant to Art. 6 Para. 1 lit. f DSGVO. If the purpose of your contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your details will be deleted after final processing of your inquiry. This is the case if it can be assumed from the circumstances that the facts in question have been conclusively clarified and provided there are no legal obligations to retain data.

5) Data processing when opening a customer account and for contract processing

Pursuant to Art. 6 Para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide data to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done so by sending a message to the above address of the responsible person. We store and use the data provided by you for contract processing. After complete completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods, unless you have explicitly consented to further use of your data or legally authorized further use of data from our side was reserved, about which we inform you below accordingly.

6)Comment function

As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the name of the commentary you selected will be stored and published on this website. Your IP address will also be logged and stored. This IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties by submitting a comment or posts illegal content. We need your e-mail address in order to contact you if a third party should object to your published content as unlawful. The legal basis for the storage of your data is Art. 6 para. 1 lit. b and f DSGVO. We reserve the right to delete comments if they are objected to as unlawful by third parties.

7) Use of your data for direct advertising

7.1 Subscribe to our e-mail Newsletter

If you subscribe to our e-mail Newsletter, we will regularly send you information about our offers. Your e-mail address is the only mandatory information for sending the Newsletter. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure to send the Newsletter. This means that we will only send you an e-mail Newsletter after you have explicitly confirmed that you agree to receive it. We will then send you a confirmation e-mail asking you to confirm that you wish to receive the Newsletter in the future by clicking on an appropriate link.

By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When you register for the Newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for the Newsletter will be used exclusively for the purposes of advertising in the Newsletter. You can unsubscribe the Newsletter at any time via the link provided for this purpose in the Newsletter or by sending a corresponding message to the responsible person named at the beginning. After you have unsubscribed, your e-mail address will be immediately deleted from our Newsletter distribution list unless you have explicitly consented to the further use of your data or unless we reserve the right to make further use of your data which is permitted by law and on which we inform you in this declaration.

7.2 Distribution of e-mail Newsletters to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers of similar goods or services to those already purchased from our range by e-mail. According to § 7 Abs. 3 UWG, we do not have to obtain your separate consent. Data processing in this respect takes place solely on the basis of our justified interest in personalised direct advertising pursuant to Art. 6 Para. 1 lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with future effect by notifying the person responsible named at the beginning. For this you only incur transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately.

7.3 Newsletter distribution via MailChimp
Our e-mail Newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), to whom we forward the data you provided when registering for the Newsletter. This disclosure is made in accordance with Art. 6 Para. 1 lit. f DSGVO and serves our legitimate interest in the use of an effective, secure and user-friendly Newsletter system. Please note that your data is usually transferred to a MailChimp server in the USA and stored there.
MailChimp uses this information to send the Newsletter on our behalf. MailChimp does not use the data of our newsletter recipients to write to them or to pass them on to third parties.
In order to protect your data in the USA, we have concluded a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to enable the transfer of your personal data to MailChimp. If you are interested, this data processing agreement can be viewed at the following Internet address: http://mailchimp.com/legal/forms/data-processing-agreement/
In addition, MailChimp is certified under the US-European Data Protection Convention "Privacy Shield" and thus undertakes to comply with EU data protection regulations.
You can view MailChimp's privacy policy here: https://mailchimp.com/legal/privacy/

7.4 Newsletterversand via CleverReach

Our e-mail Newsletter is distributed by the technical service provider CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede ("CleverReach"), to whom we forward the data you provided when you subscribed to our Newsletter. This disclosure takes place in accordance with Art. 6 Para. 1 lit. f DSGVO and serves our legitimate interest in the use of an effective, secure and user-friendly newsletter system. The data you enter for Newsletter subscription purposes (e.g. e-mail address) will be stored on CleverReach's servers in Germany and Ireland.

CleverReach uses this information to send and statistically evaluate the Newsletters on our behalf. For statistical purposes, the Newsletters sent by e-mail contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. In this way, it can be determined whether a Newsletter message has been opened and which links have been clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on such links. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively under a pseudonym and is not linked to your other personal data, a direct personal reference is excluded. This data is used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future Newsletters to the interests of the recipients.

If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the Newsletter.

We have concluded an Order Processing Agreement with CleverReach which obliges CleverReach to protect the data of our customers and not to pass it on to third parties.

You can read more about CleverReach's data analysis here:
https://www.cleverreach.com/de/funktionen/reporting-und-tracking/
You can view CleverReach's privacy policy here:
https://www.cleverreach.com/de/datenschutz/

7.5 Advertising by letter mail

On the basis of our justified interest in personalised direct advertising, we reserve the right to store your first and surname, your postal address and - insofar as we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, date of birth and your occupation, branch or business name in accordance with Art. 6 Para. 1 lit. f DSGVO and to use them to send you interesting offers and information about our products by post.

You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible.

8) Data processing for order settlement

8.1 In order to process your order, we work together with the following service provider(s), who fully or partially support us in the execution of completed contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data collected by us are passed on to the transport company responsible for the delivery within the framework of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the framework of payment processing, where this is necessary for payment processing. If payment service providers are used, we will inform you explicitly below. Legal basis for the passing on of the data is art. 6 Abs. 1 lit. b DSGVO.

8.2 In order to fulfill our contractual obligations towards our customers, we cooperate with external shipping partners. We will pass on your name and delivery address to one of our selected shipping partners, solely for the purpose of delivering the goods in accordance with Art. 6 Para. 1 lit. b DSGVO.

8.3 Disclosure of personal data to shipping service providers

If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany), we shall forward your e-mail address to DHL in accordance with Art. 6 Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of agreeing a delivery date or for notification of delivery, provided that you have given your explicit consent during the ordering process. Otherwise, we will only forward the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or notification of delivery is not possible.

 The consent can be revoked at any time with effect for the future towards the above-mentioned person responsible or towards the transport service provider DHL. - GLS If the goods are delivered by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, 36286 Neuenstein, Germany), we shall forward your e-mail address in accordance with Art. 6 Para. 1 lit. a DSGVO to GLS prior to the delivery of the goods for the purpose of agreeing a delivery date or for delivery notification, provided that you have given your explicit consent to the delivery of the goods.- GLS
If the goods are delivered by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, 36286 Neuenstein, Germany), we shall forward your e-mail address in accordance with Art. 6 Para. 1 lit. a DSGVO to GLS prior to the delivery of the goods for the purpose of agreeing a delivery date or for delivery notification, provided that you have given your explicit consent to this during the ordering process.Otherwise, we will only pass on the name of the recipient and the delivery address to GLS for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. The transfer only takes place to the extent necessary for the delivery of the goods. In this case a prior coordination of the delivery date with GLS or the transmission of status information of the shipment delivery is not possible.
The consent can be revoked at any time with effect for the future towards the above-mentioned responsible person or towards the transport service provider GLS.

8.4 Use of payment service providers (payment services)

- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by installments" via PayPal, we pass on your payment details to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") within the framework of payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only where this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or " installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your eligibility for payment. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they have their origin in a scientifically recognized mathematical-statistical procedure. Address data, among other things but not solely, is included in the calculation of the score values. Please refer to PayPal's data protection declaration for further information on data protection law, including the credit agencies used: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.

9) Contacting the Evaluation Reminder

Own evaluation reminder (no dispatch by a customer evaluation system)
We use your e-mail address as a one-time reminder of the submission of an evaluation of your order for the evaluation system used by us, provided that you have given us your explicit consent to this during or after your order in accordance with Art. 6 Para. 1 lit. a DSGVO.
You can revoke your consent at any time by sending a message to the person responsible for data processing.

Valuation reminder by Trusted Shops
If you have given us your explicit consent to this during or after your order in accordance with Art. 6 Para. 1 lit. a DSGVO, we will send your e-mail address to the evaluation platform Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) so that they can send you an evaluation reminder by e-mail.
You can revoke your consent at any time by sending a message to the person responsible for data processing or to the rating platform.

10) Use of evaluation and quality seal graphics

Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after placing an order.

This serves to safeguard our predominantly legitimate interests in an optimal marketing of our services as part of a balancing of interests, Art. 6 para. 1 lit. f DSGVO. The Trustbadge and the services promoted thereby are an offer made by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the trustbadge is activated, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the activation, the amount of data transmitted and the requesting provider (access data) and documents. This accessed data is not evaluated and is automatically overwritten, at the latest, seven days after the end of your page visit.

Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after placing an order or if you have already registered to use them. In this case. the contractual agreement between you and Trusted Shops applies.

11) Use of Social Media: Videos

Use of Youtube videos

This website uses the Youtube embedding feature to display and play videos from "Youtube", a provider owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

In this case, the extended data protection mode is used which, according to the provider, only initiates the storage of user information when the video(s) is/are played. If the playback of embedded Youtube videos is started, the provider uses "Youtube" cookies to collect information about user behaviour. According to information provided by "Youtube", these cookies serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive practices. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not want your profile to be associated with YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them. In particular, such evaluation is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or the design of its website in accordance with their requirements. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. In the course of using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA.
Irrespective of any reproduction of the embedded videos, each time you visit this website, you will be connected to the Google network, which may trigger further data processing operations without our influence.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US European Data Protection Convention "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information on data protection by " YouTube " can be found in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy

12) Online-Marketing

Use of Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, in the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to advertise our attractive products on external websites with the help of advertising media (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our goal is to provide you with advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

The Conversion Tracking cookie is set when a user clicks on an Ads Advertisement placed by Google. Cookies are small text files that are placed on your device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this site and the cookie has not expired, Google and us may recognize that the user clicked on the Ad and was directed to that page. Each Google Ads customer receives a different cookie. As a result, cookies cannot be tracked through Google Ads customer websites. The information collected from the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers will know the total number of users who clicked on their Ad and were directed to a page with a conversion tracking tag. However, they will not receive any information that personally identifies them. If you do not want to participate in tracking, you can block this usage by turning off the Google Conversion Tracking cookie in your web browser under the heading "User Preferences. You will then not be included in the conversion tracking statistics. We use Google Ads because of our legitimate interest in targeted advertising pursuant to Art. 6 Para. 1 lit. f DSGVO. The use of Google Ads may also involve the transmission of personal data to the servers of Google LLC. in the USA.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified to comply with the "Privacy Shield" Data Protection Convention, which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

You can find out more about Google's privacy policy at the following Internet address: https://www.google.de/policies/privacy/

You can permanently deactivate cookies for Ad Preferences to prevent them from appearing, by configuring your browser software accordingly or by downloading and installing the browser plug-in available at the following link:https://www.google.com/settings/ads/plugin?hl=de

Please note that if you have deactivated the use of cookies, certain functions of this website may not be available or may only be available to a limited extent.

13) Web Analytics Services

13.1 etracker (etracker GmbH)

Data is collected and stored on this website using technologies from etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg (www.etracker.com) on the basis of our justified interest in statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Art. 6 Para. 1 lit. f DSGVO. From this data, pseudonymised user profiles can be created and evaluated for the same purpose. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the Internet browser of the page visitor. The cookies enable, among other things, the recognition of the Internet browser. The data collected using etracker technologies will not be used to personally identify the visitor to this website without the explicit consent of the person concerned and will not be merged with personal data relating to the bearer of the pseudonym. The collection and storage of data may be revoked at any time with effect in the future. To object to the collection and storage of your visitor data in the future, you can obtain an opt-out cookie from etracker under the following link. This ensures that no visitor data from your browser will be collected and stored by etracker in the future:
https://www.etracker.de/privacy?et=V23Jbb

The opt-out cookie bears the name "cntcookie" and is set by "etracker". Further information about etracker's data protection regulations can be found at the following Internet address: https://www.etracker.com/de/datenschutz.html

13.2 Google (Universal) Analytics

Google Universal Analytics with demographic characteristics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your abbreviated IP address) will generally be transmitted to and stored by Google on servers in the United States, where it may also be transmitted to servers of Google LLC.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening and excludes a direct personal reference. As a result of this extension, Google will previously shorten your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted and abbreviated to a Google LLC.server in the United States. In these exceptional cases, this processing takes place in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.
Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as a result of Google Analytics is not combined with other data from Google.
You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out, that in this case, you may not be able to use all the functions of this website to their full extent. In addition, you can prevent Google from collecting the data generated by the cookie and associated with your use of the website (including your IP address), as well as Google from processing this data by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click the following link to set an opt-out cookie that will prevent Google Analytics from collecting cookies from this site in the future (this opt-out cookie only works in this browser and only for this domain. To delete your cookies in this browser, you must click this link again): Disable Google Analytics
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has been certified to comply with the "Privacy Shield" data protection agreement of the United States, which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. The first time a page is accessed, the user is assigned a unique, permanent and anonymous ID, which is set across all devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The User ID does not contain any personal data and does not transmit such data to Google.
The collection and storage of data via the User ID can be revoked at any time with effect in the future. To do this, you must deactivate Google Analytics on all systems that you use, for example in another browser or on your mobile device.
This website also uses Google Analytics' "demographic features" feature. This allows reports to be generated that contain statements about demographic data such as age, gender, and interests of site visitors. This information comes from interest-based advertising by Google, the Google Display Network, and third-party visitor information. You can deactivate this function at any time via the Ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as shown.
You can deactivate it using a Google browser plugin (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in or within browsers on mobile devices, please click the following link to set an opt-out cookie that will prevent Google Analytics from collecting cookies from this site in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will need to click this link again): Deactivate Google Analytics
Further information about Google (Universal) Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376

13.3 Mouseflow (Mouseflow ApS)

This website uses Mouseflow, a web analysis tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with a pseudonymised IP address). This results in a protocol of mouse movements and clicks with the intention of randomly playing back individual website visits and generating potential improvements for the website. If personal data is also processed in this context, it is performed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our justified interest in the statistical analysis of user behaviour for optimisation purposes.

The processed information will not be passed on to third parties.
You can permanently object to Mouseflow's web analysis at any time by setting an opt-out cookie by downloading and installing the opt-out cookie available at the following link: www.mouseflow.de/opt-out/
Further information and Mouseflow's privacy policy can be found here: https://mouseflow.com/privacy/

Das Opt-Out-Cookie wird von Quantcast gesetzt.

14) Retargeting/ Remarketing/ Advertising Recommendations

Google Ads Remarketing
Our website uses the functions of Google Ads Remarketing, hereby we advertise this website in the Google search results, as well as on third party websites. Provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). To this end, Google places a cookie in the browser of your terminal which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 Para. 1 lit. f DSGVO.
Further data processing will only take place if you have agreed to Google linking your Internet and app browser history to your Google account and using information from your Google account to personalise advertisements you view on the web. In this case, if you are logged into Google during your visit to our website, Google will use your information in conjunction with Google Analytics data to create and define target audience lists for cross-device remarketing. Google will temporarily link your personal data to Google Analytics data in order to create target groups. When Google Ads Remarketing is used, personal data may also be transmitted to the servers of Google LLC. in the USA.
You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can contact the Digital Advertising Alliance at the Internet address www.aboutads.info to find out about the setting of cookies and configure your settings. Finally, you can set your browser so that you are informed on the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies in certain cases or generally. If cookies are not accepted, the functionality of our website may be restricted.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information and the privacy policy regarding advertising and Google can be found here:
https://www.google.com/policies/technologies/ads/

15) Using a Live-Chat System

LiveChat (LiveChat Software S.A.)
This website uses LiveChat Software S.A., al. Dębowa 3, 53-134 Wrocław, Poland (www.livechatinc.com) technology to collect and store anonymized data for web analysis and to operate the Live Chat system used to respond to live support requests. This anonymous data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. The cookies enable the recognition of the Internet browser. Wherever the information collected in this way is personally identifiable, it is processed in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in effective customer service and statistical analysis of user behaviour for optimisation purposes.
The data collected with the LiveChat technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned. In order to avoid the storage of LiveChat cookies, you can set your Internet browser so that cookies can no longer be stored on your computer in the future or already stored cookies are deleted. Deactivating all cookies can, however, mean that some functions on our Internet pages can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect in the future by sending us your objection informally by e-mail to the e-mail address stated in the imprint.

Userlike (Userlike UG (limited liability))
This website collects and stores anonymised data using technologies from Userlike UG (haftungsbeschränkt), Deisterweg 7, 51109 Köln, Germany (www.userlike.com) for the purpose of web analysis and for operating the live chat system used to answer live support queries. This anonymous data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. The cookies enable the recognition of the Internet browser. To the extent that the information collected in this way is personally identifiable, it is processed in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in effective customer service and statistical analysis of user behaviour for optimisation purposes.
The data collected using user-like technologies will not be used to personally identify the visitor to this website and will not be merged with personal data relating to the bearer of the pseudonym without the separate consent of the person concerned. In order to avoid the storage of userlike cookies, you can set your Internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies can mean that some functions on our Internet pages can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address stated in the imprint.

16) Tools and Miscellaneous

16.1 Google reCAPTCHA

On this website we also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is primarily used to distinguish between input by a natural person and misuse by automated and mechanical processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in determining individual responsibility on the Internet and avoiding abuse and spam. The use of Google reCAPTCHA may also involve the transmission of personal data to the servers of Google LLC. in the USA.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European Data Protection Convention "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/

16.2 Google Maps

On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web service that displays interactive (land) maps to visually display geographic information. Using this service enables you to view our location and helps you find us.

Already when accessing the subpages in which the Google Maps map is integrated, information about your use of our website (e.g. your IP address) will be transmitted to and stored by Google on servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account that you are logged in to or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of Google's legitimate interest in the display of personalised advertising, market research and/or the demand-oriented design of Google websites. You have the right to object to the creation of these user profiles and if you wish to do so, you must contact Google.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European Data Protection Convention "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

If you do not agree with the future transmission of your data to Google within the scope of the use of Google Maps, there is also the possibility to completely deactivate the web service of Google Maps by switching off the application JavaScript in your browser. Google Maps including the map display on this website can no longer be used.

You can view the Google Terms of Use at https://www.google.de/intl/de/policies/terms/regional.html, and the additional Google Maps Terms of Use at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on Google's website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/

16.3 Google Web Fonts

This site uses web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") for the purpose of displaying fonts in a consistent manner. When you access a page, your browser loads the web fonts you need into its browser cache to display text and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This may also involve the transmission of personal data to the servers of Google LLC. in the United States. In this way, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a coherent and appropriate presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European Data Protection Convention "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and read Google's privacy statement: https://www.google.com/policies/privacy/

17) Rights of the Data Subject

17.1 The prevailing data protection law grants you comprehensive rights (information and intervention rights) concerning the processing of your personal data vis-à-vis the person responsible, on which we inform you below:

 

  • Right of Access pursuant to Art. 15 DSGVO: In particular, your right to access your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the intended storage period. The criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected by us, from you, the existence of automated decision-making including profiling and, where applicable, relevant information about the logic involved and the scope and desired effects of such processing, as well as your right to be informed of the guarantees pursuant to Art. 46 DSGVO that exists when your data is transferred to third countries;
  • Right of Rectification pursuant to Art. 16 DSGVO: You have the right to have incorrect data concerning you corrected and/or incomplete data stored by us completed without delay;
  • Right of Deletion pursuant to Art. 17 DSGVO: You have the right to demand the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not exist, in particular, if the processing is necessary for the purpose of exercising the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or for the assertion, execution or defense of legal claims;
  • Right to Limitation of Processing pursuant to Art. 18 DSGVO: You have the right to demand limitation of the processing of your personal data as long as the correctness of your data is verified as disputed by you, if you refuse to delete your data due to inadmissible data processing and instead demand limitation of the processing of your data, if you need your data to assert, execution or defense of legal claims after we no longer need this data after it has served its purpose, or if you have lodged an objection due to your particular situation, as long as it is not yet known whether our legitimate reasons prevail;
  • Right to Information pursuant to Art. 19 DSGVO: If you have asserted the right to rectification, cancellation or limitation of processing to the data processor, the data processor is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification, cancellation or limitation of processing, unless this proves impossible or involves an unreasonable effort. You have the right to be informed of such recipients.
  • Right to Data Transfer in accordance with Art. 20 DSGVO: You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another responsible person, provided this is technically feasible;
  • Right to Revocation of Consents granted pursuant to Art. 7 (3) DSGVO: You have the right to revoke your consent to the processing of data at any time with effect in the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation;
  • Right of Appeal pursuant to Art. 77 DSGVO: If you are of the opinion that the processing of your personal data violates the DSGVO, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place where the alleged violation occurred.

17.2 RIGHT OF APPEAL

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A CONSIDERATION OF INTERESTS ON THE BASIS OF OUR PREDOMINANTLY LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU MAKE USE OF YOUR RIGHT OF APPEAL, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING GROUNDS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, PURSUE OR DEFEND LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US IN ORDER TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU HAVE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

18) Duration of storage of personal data

The duration of the storage of personal data is measured according to the respective legal status, the processing purpose and - if relevant - additionally according to the respective legal archiving period (e.g. commercial and fiscal archiving periods).

If personal data are processed on the basis of an explicit authorization pursuant to Art. 6 para. 1 lit. a DSGVO, such data shall be stored until the data subject revokes his/ her consent.

If there are legal storage periods for data which are processed within the framework of legal or similar obligations on the basis of Art. 6 para. 1 lit. b DSGVO, such data will be routinely deleted after the expiry of the storage periods, provided that they are no longer required for the fulfillment of the contract or the initiation of the contract and/or provided that we no longer have a justified interest in further storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f DSGVO, such data shall be stored until the data subject executes his right of objection pursuant to Art. 21 para. 1 DSGVO, unless we can prove compelling grounds for the processing worthy of protection which outweigh the interests, rights and freedoms of the data subject, or the processing serves asserts, executing or defending legal claims.

When processing personal data on the basis of Art. 6 para. 1 lit. f DSGVO, such data shall be stored until the data subject executes his right of objection pursuant to Art. 21 para. 1 DSGVO, unless we can prove compelling grounds for the processing worthy of protection which override the interests, rights and freedoms of the data subject, or the processing serves the assertion, execution or defense of legal claims.

Furthermore, unless otherwise indicated in the other information contained in this statement on specific processing situations, personal data stored shall be erased when it is no longer necessary for the purposes for which it was collected or otherwise processed.

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